Source code for azure.mgmt.support.operations._communications_operations

# pylint: disable=too-many-lines,too-many-statements
# coding=utf-8
# --------------------------------------------------------------------------
# Copyright (c) Microsoft Corporation. All rights reserved.
# Licensed under the MIT License. See License.txt in the project root for license information.
# Code generated by Microsoft (R) AutoRest Code Generator.
# Changes may cause incorrect behavior and will be lost if the code is regenerated.
# --------------------------------------------------------------------------
from io import IOBase
from typing import Any, Callable, Dict, IO, Iterable, Optional, TypeVar, Union, cast, overload
import urllib.parse

from azure.core.exceptions import (
    ClientAuthenticationError,
    HttpResponseError,
    ResourceExistsError,
    ResourceNotFoundError,
    ResourceNotModifiedError,
    map_error,
)
from azure.core.paging import ItemPaged
from azure.core.pipeline import PipelineResponse
from azure.core.pipeline.transport import HttpResponse
from azure.core.polling import LROPoller, NoPolling, PollingMethod
from azure.core.rest import HttpRequest
from azure.core.tracing.decorator import distributed_trace
from azure.core.utils import case_insensitive_dict
from azure.mgmt.core.exceptions import ARMErrorFormat
from azure.mgmt.core.polling.arm_polling import ARMPolling

from .. import models as _models
from .._serialization import Serializer
from .._vendor import _convert_request

T = TypeVar("T")
ClsType = Optional[Callable[[PipelineResponse[HttpRequest, HttpResponse], T, Dict[str, Any]], Any]]

_SERIALIZER = Serializer()
_SERIALIZER.client_side_validation = False


def build_check_name_availability_request(support_ticket_name: str, subscription_id: str, **kwargs: Any) -> HttpRequest:
    _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {})
    _params = case_insensitive_dict(kwargs.pop("params", {}) or {})

    api_version: str = kwargs.pop("api_version", _params.pop("api-version", "2024-04-01"))
    content_type: Optional[str] = kwargs.pop("content_type", _headers.pop("Content-Type", None))
    accept = _headers.pop("Accept", "application/json")

    # Construct URL
    _url = kwargs.pop(
        "template_url",
        "/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}/checkNameAvailability",
    )  # pylint: disable=line-too-long
    path_format_arguments = {
        "supportTicketName": _SERIALIZER.url("support_ticket_name", support_ticket_name, "str"),
        "subscriptionId": _SERIALIZER.url("subscription_id", subscription_id, "str"),
    }

    _url: str = _url.format(**path_format_arguments)  # type: ignore

    # Construct parameters
    _params["api-version"] = _SERIALIZER.query("api_version", api_version, "str")

    # Construct headers
    if content_type is not None:
        _headers["Content-Type"] = _SERIALIZER.header("content_type", content_type, "str")
    _headers["Accept"] = _SERIALIZER.header("accept", accept, "str")

    return HttpRequest(method="POST", url=_url, params=_params, headers=_headers, **kwargs)


def build_list_request(
    support_ticket_name: str,
    subscription_id: str,
    *,
    top: Optional[int] = None,
    filter: Optional[str] = None,
    **kwargs: Any
) -> HttpRequest:
    _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {})
    _params = case_insensitive_dict(kwargs.pop("params", {}) or {})

    api_version: str = kwargs.pop("api_version", _params.pop("api-version", "2024-04-01"))
    accept = _headers.pop("Accept", "application/json")

    # Construct URL
    _url = kwargs.pop(
        "template_url",
        "/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}/communications",
    )  # pylint: disable=line-too-long
    path_format_arguments = {
        "supportTicketName": _SERIALIZER.url("support_ticket_name", support_ticket_name, "str"),
        "subscriptionId": _SERIALIZER.url("subscription_id", subscription_id, "str"),
    }

    _url: str = _url.format(**path_format_arguments)  # type: ignore

    # Construct parameters
    if top is not None:
        _params["$top"] = _SERIALIZER.query("top", top, "int")
    if filter is not None:
        _params["$filter"] = _SERIALIZER.query("filter", filter, "str")
    _params["api-version"] = _SERIALIZER.query("api_version", api_version, "str")

    # Construct headers
    _headers["Accept"] = _SERIALIZER.header("accept", accept, "str")

    return HttpRequest(method="GET", url=_url, params=_params, headers=_headers, **kwargs)


def build_get_request(
    support_ticket_name: str, communication_name: str, subscription_id: str, **kwargs: Any
) -> HttpRequest:
    _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {})
    _params = case_insensitive_dict(kwargs.pop("params", {}) or {})

    api_version: str = kwargs.pop("api_version", _params.pop("api-version", "2024-04-01"))
    accept = _headers.pop("Accept", "application/json")

    # Construct URL
    _url = kwargs.pop(
        "template_url",
        "/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}/communications/{communicationName}",
    )  # pylint: disable=line-too-long
    path_format_arguments = {
        "supportTicketName": _SERIALIZER.url("support_ticket_name", support_ticket_name, "str"),
        "communicationName": _SERIALIZER.url("communication_name", communication_name, "str"),
        "subscriptionId": _SERIALIZER.url("subscription_id", subscription_id, "str"),
    }

    _url: str = _url.format(**path_format_arguments)  # type: ignore

    # Construct parameters
    _params["api-version"] = _SERIALIZER.query("api_version", api_version, "str")

    # Construct headers
    _headers["Accept"] = _SERIALIZER.header("accept", accept, "str")

    return HttpRequest(method="GET", url=_url, params=_params, headers=_headers, **kwargs)


def build_create_request(
    support_ticket_name: str, communication_name: str, subscription_id: str, **kwargs: Any
) -> HttpRequest:
    _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {})
    _params = case_insensitive_dict(kwargs.pop("params", {}) or {})

    api_version: str = kwargs.pop("api_version", _params.pop("api-version", "2024-04-01"))
    content_type: Optional[str] = kwargs.pop("content_type", _headers.pop("Content-Type", None))
    accept = _headers.pop("Accept", "application/json")

    # Construct URL
    _url = kwargs.pop(
        "template_url",
        "/subscriptions/{subscriptionId}/providers/Microsoft.Support/supportTickets/{supportTicketName}/communications/{communicationName}",
    )  # pylint: disable=line-too-long
    path_format_arguments = {
        "supportTicketName": _SERIALIZER.url("support_ticket_name", support_ticket_name, "str"),
        "communicationName": _SERIALIZER.url("communication_name", communication_name, "str"),
        "subscriptionId": _SERIALIZER.url("subscription_id", subscription_id, "str"),
    }

    _url: str = _url.format(**path_format_arguments)  # type: ignore

    # Construct parameters
    _params["api-version"] = _SERIALIZER.query("api_version", api_version, "str")

    # Construct headers
    if content_type is not None:
        _headers["Content-Type"] = _SERIALIZER.header("content_type", content_type, "str")
    _headers["Accept"] = _SERIALIZER.header("accept", accept, "str")

    return HttpRequest(method="PUT", url=_url, params=_params, headers=_headers, **kwargs)


[docs]class CommunicationsOperations: """ .. warning:: **DO NOT** instantiate this class directly. Instead, you should access the following operations through :class:`~azure.mgmt.support.MicrosoftSupport`'s :attr:`communications` attribute. """ models = _models def __init__(self, *args, **kwargs): input_args = list(args) self._client = input_args.pop(0) if input_args else kwargs.pop("client") self._config = input_args.pop(0) if input_args else kwargs.pop("config") self._serialize = input_args.pop(0) if input_args else kwargs.pop("serializer") self._deserialize = input_args.pop(0) if input_args else kwargs.pop("deserializer") @overload def check_name_availability( self, support_ticket_name: str, check_name_availability_input: _models.CheckNameAvailabilityInput, *, content_type: str = "application/json", **kwargs: Any ) -> _models.CheckNameAvailabilityOutput: """Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param check_name_availability_input: Input to check. Required. :type check_name_availability_input: ~azure.mgmt.support.models.CheckNameAvailabilityInput :keyword content_type: Body Parameter content-type. Content type parameter for JSON body. Default value is "application/json". :paramtype content_type: str :return: CheckNameAvailabilityOutput or the result of cls(response) :rtype: ~azure.mgmt.support.models.CheckNameAvailabilityOutput :raises ~azure.core.exceptions.HttpResponseError: """ @overload def check_name_availability( self, support_ticket_name: str, check_name_availability_input: IO[bytes], *, content_type: str = "application/json", **kwargs: Any ) -> _models.CheckNameAvailabilityOutput: """Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param check_name_availability_input: Input to check. Required. :type check_name_availability_input: IO[bytes] :keyword content_type: Body Parameter content-type. Content type parameter for binary body. Default value is "application/json". :paramtype content_type: str :return: CheckNameAvailabilityOutput or the result of cls(response) :rtype: ~azure.mgmt.support.models.CheckNameAvailabilityOutput :raises ~azure.core.exceptions.HttpResponseError: """
[docs] @distributed_trace def check_name_availability( self, support_ticket_name: str, check_name_availability_input: Union[_models.CheckNameAvailabilityInput, IO[bytes]], **kwargs: Any ) -> _models.CheckNameAvailabilityOutput: """Check the availability of a resource name. This API should be used to check the uniqueness of the name for adding a new communication to the support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param check_name_availability_input: Input to check. Is either a CheckNameAvailabilityInput type or a IO[bytes] type. Required. :type check_name_availability_input: ~azure.mgmt.support.models.CheckNameAvailabilityInput or IO[bytes] :return: CheckNameAvailabilityOutput or the result of cls(response) :rtype: ~azure.mgmt.support.models.CheckNameAvailabilityOutput :raises ~azure.core.exceptions.HttpResponseError: """ error_map = { 401: ClientAuthenticationError, 404: ResourceNotFoundError, 409: ResourceExistsError, 304: ResourceNotModifiedError, } error_map.update(kwargs.pop("error_map", {}) or {}) _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {}) _params = case_insensitive_dict(kwargs.pop("params", {}) or {}) api_version: str = kwargs.pop("api_version", _params.pop("api-version", self._config.api_version)) content_type: Optional[str] = kwargs.pop("content_type", _headers.pop("Content-Type", None)) cls: ClsType[_models.CheckNameAvailabilityOutput] = kwargs.pop("cls", None) content_type = content_type or "application/json" _json = None _content = None if isinstance(check_name_availability_input, (IOBase, bytes)): _content = check_name_availability_input else: _json = self._serialize.body(check_name_availability_input, "CheckNameAvailabilityInput") _request = build_check_name_availability_request( support_ticket_name=support_ticket_name, subscription_id=self._config.subscription_id, api_version=api_version, content_type=content_type, json=_json, content=_content, headers=_headers, params=_params, ) _request = _convert_request(_request) _request.url = self._client.format_url(_request.url) _stream = False pipeline_response: PipelineResponse = self._client._pipeline.run( # pylint: disable=protected-access _request, stream=_stream, **kwargs ) response = pipeline_response.http_response if response.status_code not in [200]: map_error(status_code=response.status_code, response=response, error_map=error_map) error = self._deserialize.failsafe_deserialize(_models.ErrorResponse, pipeline_response) raise HttpResponseError(response=response, model=error, error_format=ARMErrorFormat) deserialized = self._deserialize("CheckNameAvailabilityOutput", pipeline_response) if cls: return cls(pipeline_response, deserialized, {}) # type: ignore return deserialized # type: ignore
[docs] @distributed_trace def list( self, support_ticket_name: str, top: Optional[int] = None, filter: Optional[str] = None, **kwargs: Any ) -> Iterable["_models.CommunicationDetails"]: """Lists all communications (attachments not included) for a support ticket. :code:`<br/>`</br> You can also filter support ticket communications by *CreatedDate* or *CommunicationType* using the $filter parameter. The only type of communication supported today is *Web*. Output will be a paged result with *nextLink*\ , using which you can retrieve the next set of Communication results. :code:`<br/>`:code:`<br/>`Support ticket data is available for 18 months after ticket creation. If a ticket was created more than 18 months ago, a request for data might cause an error. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param top: The number of values to return in the collection. Default is 10 and max is 10. Default value is None. :type top: int :param filter: The filter to apply on the operation. You can filter by communicationType and createdDate properties. CommunicationType supports Equals ('eq') operator and createdDate supports Greater Than ('gt') and Greater Than or Equals ('ge') operators. You may combine the CommunicationType and CreatedDate filters by Logical And ('and') operator. Default value is None. :type filter: str :return: An iterator like instance of either CommunicationDetails or the result of cls(response) :rtype: ~azure.core.paging.ItemPaged[~azure.mgmt.support.models.CommunicationDetails] :raises ~azure.core.exceptions.HttpResponseError: """ _headers = kwargs.pop("headers", {}) or {} _params = case_insensitive_dict(kwargs.pop("params", {}) or {}) api_version: str = kwargs.pop("api_version", _params.pop("api-version", self._config.api_version)) cls: ClsType[_models.CommunicationsListResult] = kwargs.pop("cls", None) error_map = { 401: ClientAuthenticationError, 404: ResourceNotFoundError, 409: ResourceExistsError, 304: ResourceNotModifiedError, } error_map.update(kwargs.pop("error_map", {}) or {}) def prepare_request(next_link=None): if not next_link: _request = build_list_request( support_ticket_name=support_ticket_name, subscription_id=self._config.subscription_id, top=top, filter=filter, api_version=api_version, headers=_headers, params=_params, ) _request = _convert_request(_request) _request.url = self._client.format_url(_request.url) else: # make call to next link with the client's api-version _parsed_next_link = urllib.parse.urlparse(next_link) _next_request_params = case_insensitive_dict( { key: [urllib.parse.quote(v) for v in value] for key, value in urllib.parse.parse_qs(_parsed_next_link.query).items() } ) _next_request_params["api-version"] = self._config.api_version _request = HttpRequest( "GET", urllib.parse.urljoin(next_link, _parsed_next_link.path), params=_next_request_params ) _request = _convert_request(_request) _request.url = self._client.format_url(_request.url) _request.method = "GET" return _request def extract_data(pipeline_response): deserialized = self._deserialize("CommunicationsListResult", pipeline_response) list_of_elem = deserialized.value if cls: list_of_elem = cls(list_of_elem) # type: ignore return deserialized.next_link or None, iter(list_of_elem) def get_next(next_link=None): _request = prepare_request(next_link) _stream = False pipeline_response: PipelineResponse = self._client._pipeline.run( # pylint: disable=protected-access _request, stream=_stream, **kwargs ) response = pipeline_response.http_response if response.status_code not in [200]: map_error(status_code=response.status_code, response=response, error_map=error_map) error = self._deserialize.failsafe_deserialize(_models.ErrorResponse, pipeline_response) raise HttpResponseError(response=response, model=error, error_format=ARMErrorFormat) return pipeline_response return ItemPaged(get_next, extract_data)
[docs] @distributed_trace def get(self, support_ticket_name: str, communication_name: str, **kwargs: Any) -> _models.CommunicationDetails: """Returns communication details for a support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param communication_name: Communication name. Required. :type communication_name: str :return: CommunicationDetails or the result of cls(response) :rtype: ~azure.mgmt.support.models.CommunicationDetails :raises ~azure.core.exceptions.HttpResponseError: """ error_map = { 401: ClientAuthenticationError, 404: ResourceNotFoundError, 409: ResourceExistsError, 304: ResourceNotModifiedError, } error_map.update(kwargs.pop("error_map", {}) or {}) _headers = kwargs.pop("headers", {}) or {} _params = case_insensitive_dict(kwargs.pop("params", {}) or {}) api_version: str = kwargs.pop("api_version", _params.pop("api-version", self._config.api_version)) cls: ClsType[_models.CommunicationDetails] = kwargs.pop("cls", None) _request = build_get_request( support_ticket_name=support_ticket_name, communication_name=communication_name, subscription_id=self._config.subscription_id, api_version=api_version, headers=_headers, params=_params, ) _request = _convert_request(_request) _request.url = self._client.format_url(_request.url) _stream = False pipeline_response: PipelineResponse = self._client._pipeline.run( # pylint: disable=protected-access _request, stream=_stream, **kwargs ) response = pipeline_response.http_response if response.status_code not in [200]: map_error(status_code=response.status_code, response=response, error_map=error_map) error = self._deserialize.failsafe_deserialize(_models.ErrorResponse, pipeline_response) raise HttpResponseError(response=response, model=error, error_format=ARMErrorFormat) deserialized = self._deserialize("CommunicationDetails", pipeline_response) if cls: return cls(pipeline_response, deserialized, {}) # type: ignore return deserialized # type: ignore
def _create_initial( self, support_ticket_name: str, communication_name: str, create_communication_parameters: Union[_models.CommunicationDetails, IO[bytes]], **kwargs: Any ) -> Optional[_models.CommunicationDetails]: error_map = { 401: ClientAuthenticationError, 404: ResourceNotFoundError, 409: ResourceExistsError, 304: ResourceNotModifiedError, } error_map.update(kwargs.pop("error_map", {}) or {}) _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {}) _params = case_insensitive_dict(kwargs.pop("params", {}) or {}) api_version: str = kwargs.pop("api_version", _params.pop("api-version", self._config.api_version)) content_type: Optional[str] = kwargs.pop("content_type", _headers.pop("Content-Type", None)) cls: ClsType[Optional[_models.CommunicationDetails]] = kwargs.pop("cls", None) content_type = content_type or "application/json" _json = None _content = None if isinstance(create_communication_parameters, (IOBase, bytes)): _content = create_communication_parameters else: _json = self._serialize.body(create_communication_parameters, "CommunicationDetails") _request = build_create_request( support_ticket_name=support_ticket_name, communication_name=communication_name, subscription_id=self._config.subscription_id, api_version=api_version, content_type=content_type, json=_json, content=_content, headers=_headers, params=_params, ) _request = _convert_request(_request) _request.url = self._client.format_url(_request.url) _stream = False pipeline_response: PipelineResponse = self._client._pipeline.run( # pylint: disable=protected-access _request, stream=_stream, **kwargs ) response = pipeline_response.http_response if response.status_code not in [200, 202]: map_error(status_code=response.status_code, response=response, error_map=error_map) error = self._deserialize.failsafe_deserialize(_models.ErrorResponse, pipeline_response) raise HttpResponseError(response=response, model=error, error_format=ARMErrorFormat) deserialized = None if response.status_code == 200: deserialized = self._deserialize("CommunicationDetails", pipeline_response) if cls: return cls(pipeline_response, deserialized, {}) # type: ignore return deserialized # type: ignore @overload def begin_create( self, support_ticket_name: str, communication_name: str, create_communication_parameters: _models.CommunicationDetails, *, content_type: str = "application/json", **kwargs: Any ) -> LROPoller[_models.CommunicationDetails]: """Adds a new customer communication to an Azure support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param communication_name: Communication name. Required. :type communication_name: str :param create_communication_parameters: Communication object. Required. :type create_communication_parameters: ~azure.mgmt.support.models.CommunicationDetails :keyword content_type: Body Parameter content-type. Content type parameter for JSON body. Default value is "application/json". :paramtype content_type: str :return: An instance of LROPoller that returns either CommunicationDetails or the result of cls(response) :rtype: ~azure.core.polling.LROPoller[~azure.mgmt.support.models.CommunicationDetails] :raises ~azure.core.exceptions.HttpResponseError: """ @overload def begin_create( self, support_ticket_name: str, communication_name: str, create_communication_parameters: IO[bytes], *, content_type: str = "application/json", **kwargs: Any ) -> LROPoller[_models.CommunicationDetails]: """Adds a new customer communication to an Azure support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param communication_name: Communication name. Required. :type communication_name: str :param create_communication_parameters: Communication object. Required. :type create_communication_parameters: IO[bytes] :keyword content_type: Body Parameter content-type. Content type parameter for binary body. Default value is "application/json". :paramtype content_type: str :return: An instance of LROPoller that returns either CommunicationDetails or the result of cls(response) :rtype: ~azure.core.polling.LROPoller[~azure.mgmt.support.models.CommunicationDetails] :raises ~azure.core.exceptions.HttpResponseError: """
[docs] @distributed_trace def begin_create( self, support_ticket_name: str, communication_name: str, create_communication_parameters: Union[_models.CommunicationDetails, IO[bytes]], **kwargs: Any ) -> LROPoller[_models.CommunicationDetails]: """Adds a new customer communication to an Azure support ticket. :param support_ticket_name: Support ticket name. Required. :type support_ticket_name: str :param communication_name: Communication name. Required. :type communication_name: str :param create_communication_parameters: Communication object. Is either a CommunicationDetails type or a IO[bytes] type. Required. :type create_communication_parameters: ~azure.mgmt.support.models.CommunicationDetails or IO[bytes] :return: An instance of LROPoller that returns either CommunicationDetails or the result of cls(response) :rtype: ~azure.core.polling.LROPoller[~azure.mgmt.support.models.CommunicationDetails] :raises ~azure.core.exceptions.HttpResponseError: """ _headers = case_insensitive_dict(kwargs.pop("headers", {}) or {}) _params = case_insensitive_dict(kwargs.pop("params", {}) or {}) api_version: str = kwargs.pop("api_version", _params.pop("api-version", self._config.api_version)) content_type: Optional[str] = kwargs.pop("content_type", _headers.pop("Content-Type", None)) cls: ClsType[_models.CommunicationDetails] = kwargs.pop("cls", None) polling: Union[bool, PollingMethod] = kwargs.pop("polling", True) lro_delay = kwargs.pop("polling_interval", self._config.polling_interval) cont_token: Optional[str] = kwargs.pop("continuation_token", None) if cont_token is None: raw_result = self._create_initial( support_ticket_name=support_ticket_name, communication_name=communication_name, create_communication_parameters=create_communication_parameters, api_version=api_version, content_type=content_type, cls=lambda x, y, z: x, headers=_headers, params=_params, **kwargs ) kwargs.pop("error_map", None) def get_long_running_output(pipeline_response): deserialized = self._deserialize("CommunicationDetails", pipeline_response) if cls: return cls(pipeline_response, deserialized, {}) # type: ignore return deserialized if polling is True: polling_method: PollingMethod = cast( PollingMethod, ARMPolling(lro_delay, lro_options={"final-state-via": "azure-async-operation"}, **kwargs) ) elif polling is False: polling_method = cast(PollingMethod, NoPolling()) else: polling_method = polling if cont_token: return LROPoller[_models.CommunicationDetails].from_continuation_token( polling_method=polling_method, continuation_token=cont_token, client=self._client, deserialization_callback=get_long_running_output, ) return LROPoller[_models.CommunicationDetails]( self._client, raw_result, get_long_running_output, polling_method # type: ignore )